Terms & Conditions

Privacy Policy

Templiq is committed to protecting your privacy and personal information. This policy explains how we collect, use, and safeguard your data.

What We Collect

We may collect the following information when you interact with our website, make a purchase, or contact us:

  • Name and contact details (email, address, phone number)

  • Billing and payment information

  • Order history and purchase details

  • Any information you choose to share with us via email or our contact form

How We Use Your Information

Your information may be used to:

  • Process and fulfil your orders

  • Provide customer service and respond to enquiries

  • Improve our products and website experience

  • Send marketing emails (only with your consent)

  • Comply with legal and tax obligations

Sharing Your Information

We will never sell your information. We may share your data only with:

  • Delivery providers to ship your orders

  • Payment processors for secure transactions

  • IT or website service providers under strict confidentiality

  • Legal authorities, if required by law

Data Security

We use secure servers, encryption, and industry-standard practices to protect your information.

Your Rights

You can:

  • Request a copy of the data we hold about you

  • Ask us to update or delete your data

  • Opt out of marketing emails at any time

To exercise these rights, contact us at hello@templiq.com.au

Terms of Service

By using this website, you agree to the following terms.

General

Templiq provides digital sewing patterns and related content for personal, non-commercial use. All purchases and downloads are subject to these terms.

Pricing and Payments

  • All prices are in Australian Dollars (AUD).

  • Payment is required in full before your order is processed.

  • We reserve the right to change pricing at any time.

Digital Products

  • All patterns are supplied as downloadable PDF files and are non-refundable once purchased.

  • You are responsible for ensuring you have the software to open and print the files.

License of Use

When you purchase a digital pattern from Templiq, you receive a non-exclusive, non-transferable license for personal use only.

  • You may print the pattern for your own use.

  • You may make garments for yourself, and as gifts,

  • You may not sell garments made from our patterns, share, resell, or distribute the digital files or any part of them, or use them for any commercial purpose

Limitation of Liability

We are not responsible for:

  • Printing errors caused by your printer settings

  • Incorrect use of the pattern

  • Any injury, loss, or damage arising from use of our products

Shipping & Delivery

Digital Products

  • Patterns are available instantly after purchase via download link.

  • Files are delivered in a ZIP folder containing A4/Letter format (tiled) and A0 (copy shop) files.

  • You will also receive a confirmation email with your download link.

Refunds & Returns

  • Due to the nature of digital products, we do not accept returns or issue refunds unless required by Australian consumer law.

  • If you experience an issue with your file, contact us at [patterns@templiq.com.au] so we can assist.

Intellectual Property & Copyright

  • All content, including patterns, images, instructions, and branding, is the property of Templiq.

  • You may not copy, reproduce, or distribute any content without written permission.

  • Patterns are protected under copyright law and licensing terms.

Disclaimers

  • While we strive for accuracy, all measurements, instructions, and illustrations are provided as guidance only.

  • Final results may vary depending on fabric choice, skill level, and equipment.

  • Any advice given is general in nature and does not replace professional sewing or design training.

Governing Law

These terms are governed by the laws of New South Wales, Australia.

Contact Information

For any questions, please contact:
Email: hello@templiq.com.au